12th Street Studios's Policy
Media Release Policy
12th Street Studios is authorized to post clientele photos on social media for marketing purposes. Client names may be released to the public based on name and likeness for marketing purposes only. Clients under the age of 18 years old will NOT have their name released to the public and will remain private. Clients have the option to be tagged or partake in the collaboration feature on social media sites or can ask to have the social media handle removed.
After photoshoots, clients are entitled to their selected photos, sent through an Adobe Lightroom link unless said otherwise. Please allow 1 to 2 weeks for photos to be sent to clients.
Privacy Policy
Personal information released to 12th street studios will not be sold to other companies. 12th Street studios prioritizes client safety, so we will not disclose our clients personal information unless permission is granted.12th Street studio will only use personal information for updates about the photoshoot, promotional content, and to contact clients if needed. Additionally, clients have the option to not be contacted after shoot regarding in promo about 12th Street Studio.
Refund Policy
If a photoshoot is canceled by the client within 24 hours of the scheduled photoshoot date, clients are entitled to fifty percent of money spent for the photoshoot due to photographer inconvenience.
If a photoshoot is canceled by the client anytime that is not within 24 hours of the scheduled photoshoot date, clients are entitled to one-hundred percent of money spent for the shoot.
If a shoot is canceled by 12th Street studios and the client paid and scheduled for the shoot for said reasons, except: if clients fail to pay invoice for traveling per shooting policy, the client is entitled to full refund.
Clients are not entitled for a refund if the photoshoot begins and is completed on the scheduled date and time.
Shooting Policy
If clients schedule without payment made within 24 hours before the shoot, the shoot will automatically be canceled with no exceptions.
If location of the shoot is outside the 60 mile radius of Mercer County New Jersey, clients will be sent an invoice for traveling which will be determined based on date, time and location of the shoot.
If the client fails to pay the invoice for traveling the shoot will be canceled with no exceptions. Please read the refund policy about how much clients are entitled if the photoshoot is canceled.
If weather conditions are not favorable for 12th Street studio to perform the service for the client, a date will be rescheduled free of additional charge. Please read the refund policy for what clients are entitled if a photoshoot is canceled.
If an injury occurs during the window for the scheduled photoshoot, 12th Street Studios is not liable for the cost for medical expenses and cannot be sued by any clients or people affiliated to clients.
Contact Us
If you have any questions or concerns, feel freel to contact us at [email protected]